Implementing New Technology In Your Business - What Are The Benefits?

Business Continuity, are you prepared?
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As businesses across the world compete in an increasingly digital world, it’s apparent that almost every sector faces a new digital imperative to improve their operations to position themselves for future success. This is why 78% of SMB owners believe that the future of their business depends on technology.

Despite the urgency to embrace new technologies, many of us still feel that the pace of technological change isn't fast enough. This is largely due to the lack of training and the inability to modernise and upgrade existing systems. Depending on the sector you're in, technology may or may not be a part of your day to day life. there may be business owners that are fine with how they are operating now, but without the awareness that their seemingly manual processes will be outdated within the next few years if they aren't to look to modernise their processes. 

A common example could be a retail shop's point of sale system. It might be perfectly manageable using a simple card machine to manage your brick and mortar transactions, however, when you scale the business and you start needing a log of these transactions that will speak to your website to update the stock level, you start seeing substantial problems that were never addressed early on. This pushes a huge need for large shifts in the way a business or company operates, rather than having small tweaks to internal processes that are much more manageable and usually, less expensive. 

How can you successfully implement new technology in the workplace?

New technology can help solve problems and provide solutions to problems in the workplace. However, implementing new technology often requires some investigation and planning. For the most part, technology is a welcome addition to most businesses, however, it's understandable for those that are used to older processes and are unreceptive to change.

One way to ensure that technology can solve the issues identified is by enlisting the help of your colleagues. Doing so helps identify areas of weakness and develop solutions that can be easily implemented as you’re comparing the direct needs of yourself or your co-workers and devising a potential solution to specific problems. 

Realising the issues that plague your business and devising a solution that's applying technology as a beneficial tool is something that's more valuable than a lot of things. For example, if your business is based on selling over the phone, how can you ensure that the main platform for your business is being used appropriately? Considering things like Teams Call Recording is going to be essential to stay ahead of the curve, whilst giving you, your team or your company the edge to ensure you're always able to improve your customer service or the products and services that you are offering. 

Whether it be aligning your email system to managing the way your phones are operated, there is a multitude of ways that your company will benefit from technological upgrades.

Staying ahead of the technology curve: 

It's important that you stay up to date with the latest technology trends in order to minimise risk. Unfortunately, this can be very costly if you fail to implement the right tools and methods. Understand that your competition will do everything to gain an advantage in your market, so why wouldn't you? Whilst the points raised are quite general, we believe that they apply to almost every and any sector when you apply it to your own situation. 

As mentioned before, it's a much easier process updating your use of technology gradually rather than having monumental shifts within the business every 2 to 3 years. 

There are a number of factors that can slow down an organization's progress. There is no bigger hindrance to the growth and success of a business than the failure to adapt and change. Whilst the adoption of technology is a long process, it's certainly one that's worthwhile if you are someone who wants to see growth in your business or in your team.