8775360661: Sunlight Financial Customer Service Number Prompts Online Searches
People across the country searched for details on the phone number 877-536-0661 on Thursday. The number belongs to Sunlight Financial, a company that finances solar panel installations and home improvement projects.
Sunlight Financial operates as a point-of-sale lender. Contractors use its platform to offer loans to homeowners who want to add solar systems or make other upgrades. The company reports more than $10 billion in funded loans. It maintains offices in Charlotte, North Carolina, and New York.
The 8775360661 line handles customer service for existing borrowers. Sunlight lists it on its official contact pages for questions about payments, accounts, and loan details. A separate support line, 888-850-3359, serves installers and new inquiries.
Homeowners who financed solar projects through Sunlight sometimes call the number after they receive billing statements or letters. Some report difficulty reaching live representatives. Others describe long hold times or automated systems.
Sunlight partners with solar installers nationwide. Its loans help homeowners spread the cost of projects over time. The company says its technology speeds up approvals and simplifies the process for contractors at the point of sale.
Customer feedback includes both positive and negative experiences. Some borrowers praise the financing options that made solar affordable. Others criticize high fees, payment application practices, and customer service. Reviews on sites like EnergySage show an average rating around 3.1 out of 5, with complaints about hidden costs and communication.
The Better Business Bureau lists dozens of complaints against Sunlight Financial in recent years. Many center on loan servicing issues. The company is not BBB accredited. In some cases, Sunlight canceled loans after customers filed complaints.
Sunlight emerged from a Chapter 11 restructuring process in late 2023. Investors in the solar industry, including an affiliate of Greenbacker Capital Management, acquired the company. It later sold a $300 million pool of solar loan assets in partnership with Cross River Bank.
The company continues to expand partnerships. In 2025, solar sales platform Artemis integrated Sunlight Financial options. Sunlight also joined the Residential Solar Association to support industry practices.
Some borrowers who took loans through Sunlight and affiliated installers faced challenges after solar companies encountered problems. Cases tied to past partners like Pink Energy left some homeowners with systems that underperformed while they still owed payments.
Sunlight states that it works to resolve customer issues. Borrowers can contact support through its online portal or by phone. The company provides resources on its website for questions about how loans work, payments, and selling a home with financed solar equipment.
Searches for 8775360661 appear tied to people verifying calls or mail from the company. RoboKiller and similar services flag the number in connection with debt collection activity, which matches its role in loan servicing.
Sunlight Financial operates in a competitive solar financing market that includes companies like GoodLeap and Mosaic. High upfront costs for solar installations drive demand for such loans, but the long-term terms and fees draw scrutiny from some consumers and advocates.
