How to Get Connected to Snapchat Customer Service

 While using different social medias like, Facbook, Snapchat, Tiktok, WhatsApp etc, we often have to face some problems. And to find the solution of these problems, social media technology enables us to contact the customer service of that social media.

How to Get Connected to Snapchat Customer Service

In this article, we are going to discuss about how to get connected to the Snapchat Customer Service, if you are faacing any problem on Snapchat and find the best solution for it.

How to Get Connected to Snapchat Customer Service

Snapchat does not offer you any direct email address or any other address or contact number to contact them, but with some work arounds, we have found the guide to help you to contact Snapchat Customer Service. All you have to do, is just to follow this guide.

Steps to Contact Snapchat

If you are facing an issue, that you are unable to solve any how, then follow the step by step guide to  seek help from Snapchat Customer Service (the guide is both for Android and iOS):

  1. Launch the Snapchat app.
  2. Sign into your account.
  3. In the top left corner, tap you Profile/ Bitmoji icon.
  4. Now, from the top right corner, click the gear icon.
  5. Next, scroll down to the More Information section, click on Support from there.
  6. On Android device scroll the Support section then select the option I Need Help.
  7. Now, click on the Contact Us button, in orange color.
  8. Now tap the circle, of which category your issue falls in, from the given options.
  9. You may get other options related to your issue, select the one that explains your problem.
  10. If you find the solution for your problem, then its well and good.
  11. And if the system is unable to answer your problems, then step back.
  12. There you will see a Gray Question block with the option "Need help with something else?", Click the Yes button beneath this option.
  13. Now, fill up the entry form with the details asked from you like your Snapchat username, your email address, the date from which you are having the issue, and other details. 
  14. When you have given all of your issue details, click the yellow SEND button.

And that's it. you have done.


Q: How can I contact Snapchat Customer Service?

Ans: Follow the step by step guide in the above read to contact the Snapchat Customer Service.

Q: When Snapchat will send a solution for the issue I will share on its Customer Service?

Ans: There is no any specific timeline shared by Snapchat that when they will answer your problems and issues, all you can do just to wait for Snapchat Customer Service to hear back any solution.

So, this was an interesting and simple guide to help you know about how to get connected to the Snapchat Customer service to share any of your issues to find the better solution for it.

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