ChatGPT back online after major outage
OpenAI's widely used AI chatbot, ChatGPT, is back in operation following a major outage today that left users across the globe frustrated as they were not able to even open the interface on the website and the official app was not responding at all.
Reports of issues with ChatGPT began surfacing around Tuesday morning, with users encountering problems and they shared about this on various platforms like Reddit and Facebook, including the official website (ChatGPT.com) was down, Android and iOS apps were also affected.
Downdetector, a service that tracks online outages, saw a surge in reports starting around 12 PM India Standard Time (3:14 AM PT) and 5:15 PM EDT.
Users reported a range of problems, including:
- Inability to generate responses
- Unresponsive app and website
- Login issues on the mobile app
- Inability to access past chat history
OpenAI promptly acknowledged the issue and launched an investigation to determine the cause. They also released updates on their official status page (https://status.openai.com/).
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| OpenAI status page screenshot |
At its peak, the outage appeared to be widespread, affecting ChatGPT users globally. While some users reported experiencing issues, others were still able to access ChatGPT normally.
OpenAI identified the problem at approximately 1:32 AM PDT on June 4th, 2024, and began working on a quick solution. The service remained unavailable worldwide for 2 hours and 45 minutes before being completely restored.
This marks the second outage for ChatGPT in 2024, following a previous incident reported on February 14th.
However, ChatGPT still has a 99.54% uptime rate and that's awesome for an online service that's being used by millions of people around the globe.
